Part Time Client Support Specialist - NFL (Seasonal), I

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

Zebra Technologies is a global leader in enterprise asset intelligence, providing innovative solutions that empower businesses to achieve a performance edge. For over 50 years, we have been at the forefront of developing cutting-edge technology, including mobile computing, barcode scanning, RFID, and printing solutions. At Zebra, we are not just about transforming businesses; we are also changing the way the world experiences sports. As the Official Real-Time Location Solutions Provider for the National Football League (NFL), we are the driving force behind the league's "Next Gen Stats" program. This groundbreaking partnership, which began in 2015, has redefined how fans, broadcasters, coaches, and players interact with and understand the game of football.

Zebra is in search of qualified, part-time employees to assist in the day-to-day operational support of its football clients and this is a great opportunity for those seeking first-hand and introductory experience in sports while pursuing an education. Work up to 15 hours a week.

Responsibilities

As a member of Zebra’s Practice Support Team, the Specialist will work closely with the Sports Client Services and Operations team to provide remote technical support for Zebra’s player tracking system for practices. The primary responsibilities include:

• Participate in practice and venue system monitoring, problem resolution, and practice support.
• Perform data analysis tasks using Zebra internal tools to execute live and post data audits.
• Monitor internal Zebra platform for 100% up-time for use by client teams.
• Cross-functionally interact with Zebra engineering to troubleshoot real-time system